Operational Management 24/7
At Watermark we provide our Clients with an experienced management team who focus on looking after the yacht’s safe operations, the crew, and the Client’s interests. Each yacht has a dedicated operational management team and the full support of experienced...
Yacht Manager
Provide a dedicated Yacht Manager to serve as the main contact point between the Captain and the Client’s team.
Administration
Assist the Captain and crew in sourcing supplies, spare parts and storage. Provide port information and contact details for local agents. Help the crew with visa applications when required.
Insurance
Request and review competitive quotations for Insurance Covers and liaise with the insurers when renewals are due. Administer and monitor any insurance claims.
Flag and Class Surveys
Liaise with Flag and Class Authorities regarding annual surveys, and administer surveys when they are due.
Yacht and Crew Certification
Review, monitor and maintain accurate records of all Yacht and Crew Certification. Advise relevant parties when renewals are due or close to expiration.
Berthing and Bunkering
Assist with any Berthing and Bunkering arrangements in conjunction with the yacht and crew.
Communications and Subscriptions
Assist with communication arrangements and subscriptions and advise when renewals are due.
Yacht and Crew Mail
Receive and forward Yacht and Crew Mail.
Payroll
Administer Crew Payroll and maintain accurate records of all transfers made.
Crew Travel
Assist with Crew Travel arrangements as required.
Drug Testing and Security Screening
Organise background Screening and Drug Testing on board as required.